F.A.Q.
Frequently Asked Questions
General Information
What is 3D PDF and what does it do?
Find here the detailed information.
What are the minimum system requirements for 3D PDF Maker?
- Microsoft Windows Vista®, Windows 7®, Windows 8®, Windows 10®
- Intel Pentium® IV or AMD equivalent. Anyway more powerful processors are strongly recommended
- 2 GB RAM (minimum recommended)
- 4 GB of hard disk space
I'm using a 3D PDF Maker trial version, what should I do if I need help?
Please fill in the form here. If your issue is not solved, please send an e-mail at support@3dpdfmaker.com
How to register my 3D PDF Maker licence?.
Follow the instructions of the Registration Wizard which opens up automatically when you start the registration procedure.
Otherwise, please contact our Support Center at support@3dpdfmaker.com
Commercial Information
What payment methods do you accept?
Through Cleverbrige, the leading online sales provider are accepted: Visa, Mastercard, American Express, JCB, Paypal, Wire Transfer, Checks, Money Order and other local payment systems available in specific Countries.
You can safely enter your entire Credit Card number on the Cleverbdrige secure server, which encrypts all submitted information.
Can I order without a credit card?
The 3D PDF Maker On-Line Store accepts Credit Cards and Purchase Orders with Wire Transfer as acceptable payment forms.
Where can I buy 3D PDF Maker?
3D PDF Maker sales are handled by appointed resellers or through the online shop. If we do not have a distributor/dealer in your Country you can buy our products online.
How do I get my serial numbers?
Serials numbers will be sent by email after the payment confirmation. For new licenses with Credit Card payment serials are sent immediately. For upgrades after the verification of your previous license. With Wire Transfer payments, serials are sent after bank verification (this takes some days) .If you lost or have not received your serials, please, send an e-mail at: sales@3dpdfmaker.com
How do I get my Authorization codes?
Authorization codes will be sent after the registration process.